Privacy Policy
Effective Date: 28/10/2025
Last Updated: 28/10/2025
Welcome to Winning Parents. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our courses.
By using our site, you agree to the terms of this Privacy Policy.
1. Who We Are
Winning Parents is an online platform providing educational resources and courses for parents supporting young tennis players.
If you have questions about this policy or your data, you can contact us at:
📧 [email protected]
2. Information We Collect
We collect the following types of information:
a) Personal Information You Provide
When you sign up, purchase a course, or contact us, we may collect:
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Name
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Email address
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Billing address
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Payment details (processed securely by third-party providers)
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Any messages or feedback you send us
b) Automatically Collected Information
When you browse our website, we may collect:
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IP address
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Browser type and version
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Pages visited and time spent on site
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Device information and location (approximate, not precise)
This helps us understand user behaviour and improve our website experience.
3. How We Use Your Information
We use your data to:
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Process orders and deliver course access
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Send transactional or support emails
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Improve our courses, services, and website
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Send marketing updates (only if you opt in)
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Comply with legal and accounting requirements
We never sell or rent your personal information.
4. Payments
All payments are securely processed by trusted third-party payment processors (e.g., Stripe, PayPal). We do not store your full card details on our servers.
5. Email Marketing
If you subscribe to our email list, we’ll send you updates about new courses, offers, and tennis parenting tips. You can unsubscribe anytime by clicking the “unsubscribe” link in any email or by contacting us directly.
6. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic.
You can control cookies through your browser settings. For more detail, please see our [Cookie Policy] (if separate).
7. Data Retention
We retain your personal data only as long as necessary to:
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Fulfil your course access or membership
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Meet our legal and financial obligations
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Resolve any disputes or enforce agreements
8. Your Rights (UK & EU Users)
Under data protection laws (like UK GDPR), you have the right to:
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Access a copy of your personal data
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Request correction or deletion
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Object to processing or withdraw consent
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Request data portability
